Covid-19 Infection Control Measures for Face to Face Consultations

Information for Clients

Throughout the Covid 19 pandemic we have had to taken steps to ensure your safety and the safety of others using the centre. With the recent lifting of restrictions we are mindful of maintaining our excellent safety standards. 

The centre will continue to be deep cleaned on a regular basis.

Rooms are suitably sanitised and aired between each session and your therapist will be washing their hands regularly.

If you are experiencing any COVID-19 symptoms, or feel ill in any other way, please cancel your session. You will not be charged.

Please do not arrive early for the session as we are trying to keep the reception area as clear as possible.

If you would drink during your visit please bring your own as we still not using our glasses.

Please attend the centre alone unless you are there for a couples session or with a carer/responsible adult.

Reception is small, so if there are already 2 people waiting, please consider waiting outside if the weather allows.

There is a touchless antibacterial alcohol gel outside the centre, next to the door, and inside the reception area for you to use. 

Bathrooms have antibacterial hand wash and disposable paper towels.

We are staggering treatments times to lessen the likelihood of encountering another client or therapist.

The use of masks or PPE within the therapy room is not required, but please feel free to use one should you wish. 

I hope this shows that we will continue to consider your safety and it gives you confidence in visiting Old Town Hypnotherapy at Wood Street Wellbeing in Swindon and we look forward to seeing you.

Appointments available

Monday to Saturday 10am to 8pm 


Free Initial Consultation

Initial Consultations are free for the majority of conditions we help with, including

Anxiety and Depression and related symptoms such as OCD, IBS, Insomnia, Headaches, Migraine, Pain, fertility etc.

To put it simply, if it is not on the list opposite, the initial consultation is free.


For certain conditions we ask for a refundable deposit for the initial consultation. Once you have attended your deposit will be refunded in full. The conditions which are subject to the deposit are:

Anger, Drugs, Alcohol, Gambling

For Smoking cessation no initial consultation is required but if you'd like to chat to your therapist prior to your appointment, just let us know. 

How to book

By Phone: 0330 223 2190

This is a UK National Number which will be included in your free call plan or minutes on your mobile.

By Text: 07397 901826

You are also welcome to book your initial consultation by text, please let us know whether you would prefer face to face or online, whether daytime or evening is better for you and once booked, we will need an email address to send your confirmation to.

By WhatsApp: 07771994909

We are also available by WhatsApp, if you prefer. 

By Email

Using the form below to email is the easiest way to arrange an appointment, we will send you some date and time options and send you confirmation – do remember to always check your spam as emails do have a tendency to disappear there.

In the first instance we will phone you, but if you would prefer we don't contact you by phone, please tick the 'please don't phone' option above. Please select all that are appropriate.
This is Sue, she is at the other end of the phone, text and email and will get you booked in at the earliest opportunity to suit you.

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